Privacy Policy

1. Information We Collect

We may collect information you provide directly, information generated when you use Division, and information needed to process purchases, provide support, and keep the software working properly.

• Account information, such as your email address, username, license key, or login details.
• Purchase information, such as order details, product access, payment status, and billing-related records.
• Support information, such as messages, screenshots, error reports, and other details you send to us.
• Device information, such as operating system version, hardware details, software version, and basic system configuration.
• Usage information, such as license activation, feature usage, crash reports, diagnostics, and performance-related logs.
• Website information, such as IP address, browser type, pages viewed, referral source, cookies, and analytics events.

2. How We Use Information

We use collected information to operate Division, deliver purchases, verify access, improve the software, provide support, and protect our platform.

• To create, manage, and verify your access to Division.
• To process purchases, subscriptions, refunds, and account-related requests.
• To provide customer support and troubleshoot issues.
• To improve performance, stability, compatibility, and user experience.
• To detect abuse, fraud, unauthorized sharing, license misuse, and security threats.
• To communicate important updates, notices, product changes, and support responses.
• To analyze website and software usage so we can improve Division.

3. PC Optimization and Diagnostics

Division may read certain system information to understand your device configuration, apply optimization features, troubleshoot problems, and confirm compatibility.

Division is not designed to collect your personal files, private documents, browser passwords, payment card numbers, or unrelated personal content stored on your computer.

4. Payments

Payments may be handled by third-party payment processors. We may receive purchase-related information, such as payment status, order ID, product purchased, and customer email.

We do not directly store full payment card numbers unless explicitly stated by the payment provider or required by the payment method being used.

5. Cookies and Analytics

Our website may use cookies, local storage, pixels, analytics tools, or similar technologies to remember preferences, measure traffic, improve marketing, detect abuse, and understand how users interact with the site.

You can usually control cookies through your browser settings. Blocking cookies may affect certain website features.

6. How We Share Information

We do not sell your personal information. We may share limited information only when needed to operate Division, comply with the law, protect our business, or provide services through trusted providers.

• With payment processors to complete purchases and handle payment-related issues.
• With hosting, analytics, email, support, security, and infrastructure providers.
• When required by law, legal process, or government request.
• When needed to investigate fraud, abuse, security incidents, or policy violations.
• During a business transfer, such as a merger, acquisition, sale, or restructuring.

7. Data Security

We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, or alteration.

No system is completely secure. You are responsible for keeping your account, email, license key, and device secure.

8. Data Retention

We keep information only for as long as needed to provide Division, maintain records, comply with legal obligations, resolve disputes, prevent abuse, and enforce our agreements.

Some information may be kept longer when required for security, fraud prevention, accounting, legal compliance, or backup purposes.

9. Your Choices

Depending on your location, you may have rights to access, correct, delete, restrict, or request a copy of certain personal information.

You may contact us to make a privacy request. We may need to verify your identity before completing certain requests.

10. Email Communications

We may send emails related to purchases, license access, support, security notices, software updates, and important account information.

If we send marketing emails, you may unsubscribe using the link provided in the email or by contacting us.

11. Children's Privacy

Division is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us so we can review and remove it where appropriate.

12. Third-Party Links

Our website or services may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party services.

13. International Users

If you access Division from outside the country where our systems or providers are located, your information may be processed and stored in other locations. By using Division, you understand that information may be transferred as needed to operate our services.

14. Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, the updated policy will be posted on this page with a new last updated date.

Your continued use of Division after changes are posted means you accept the updated Privacy Policy.

15. Contact

If you have questions about this Privacy Policy or want to make a privacy request, contact us at:

contact@divisionoptimizer.com