Try Division without the regret spiral.
Use Division on your PC. If it does not help your system feel cleaner, smoother, or easier to run, contact us within 14 days and we will review your refund request.
Request RefundTry it first
Install Division, run the optimizer, and test your usual games or apps like you normally would.
14 day window
Refund requests must be sent within 14 days of purchase so we can verify the order and review the issue.
No sketchy hoops
We may ask for basic order details or troubleshooting info, but we are not here to turn refunds into a side quest.
How the guarantee works
1. Use Division on your own PC
Run the optimizer and test the system in the games or applications you bought it for.
2. Contact support within 14 days
Send us your order email, order ID if you have it, and a short explanation of what happened.
3. Let us review it
We may ask for simple troubleshooting details. If the request qualifies, we will issue the refund back to the original payment method.
What qualifies?
- You purchased Division within the last 14 days.
- You used the software on a supported PC.
- You contacted support with the order details needed to verify the purchase.
- The request is not tied to abuse, chargeback fraud, license sharing, or policy violations.
A few fair limits
Division is built to help optimize your PC, but results can vary based on your hardware, PC setup, drivers, background apps, and game settings. This guarantee does not promise a specific FPS number, benchmark score, or magic transformation from potato to spaceship.
Not covered
Refund abuse, repeated purchases and refunds, license sharing, chargebacks, cracked copies, or unsupported systems.
Processing time
Approved refunds are sent to the original payment method. Your bank or payment provider controls how long the money takes to appear.
Need help?
Email us with your order email, order ID if available, and what went wrong. We will review it from there.
contact@divisionoptimizer.com